Privacy Policy

Information we collect

We collect only the information needed to respond to your enquiries and operate this website:

• Contact details you submit through our forms — such as your name, company, email address and phone number — together with the message you send us.
• Conversation details when you contact us on WhatsApp, handled under WhatsApp's own privacy terms in addition to this policy.
• Technical usage data (pages visited, approximate device and browser information) when analytics tools are enabled, used in aggregate to improve the website.

How we use your information

We do not sell your personal information, and we do not use it for advertising profiling.

• To respond to your enquiry and communicate with you about our services.
• To prepare proposals, quotations and project discussions you request.
• To understand, in aggregate, how the website is used so we can improve its content and performance.
• To meet legal, accounting or regulatory obligations where applicable in Saudi Arabia and the GCC.

How we share information

We share information only with the service providers that help us operate this website and communicate with you — for example website hosting, form processing, analytics and messaging providers. These providers process data on our behalf and under their own security obligations. We may also disclose information where required by law or to protect our legal rights.

Data retention

We keep enquiry and correspondence records for as long as needed to handle your request and maintain our business relationship, after which they are deleted or anonymised unless a longer retention period is required by law.

Data security

We apply technical and organisational measures appropriate to the sensitivity of the data we hold, including encrypted transport (HTTPS), access controls and limiting personal data to staff who need it to serve you.

Your rights

Depending on the laws that apply to you — including the Saudi Personal Data Protection Law — you may have the right to access, correct, delete or restrict the processing of your personal data, and to withdraw consent where processing is based on consent. To exercise any of these rights, contact us using the details below.

Cookies and analytics

This website may use analytics cookies or similar technologies to measure aggregate traffic and usage. You can control cookies through your browser settings; disabling them does not affect the core functionality of the site.

Changes to this policy

We may update this policy from time to time. The current version is always published on this page with its revision date.

Contact us

For any privacy question or request, contact us at info@raysandev.com, by phone or WhatsApp at +966 54 672 7996, or by post at RaysanDev, Riyadh, Saudi Arabia.